Issued: 1997/10/21
Aiming to Satisfy Visitors
The 32nd Tokyo Motor Show will open to the public from October 24th (Friday) through November 5th (Wednesday) in Makuhari Messe, Chiba, under the theme, "One World, One People, One Show."
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The Tokyo Motor Show seeing its 32nd running
Participants from 14 countries representing 330 companies, six governments and one organization will be present. Among the over 770 vehicles to be exhibited will be 284 exhibition vehicles including 100 concept cars. These figures show the enthusiasm the participants have for the 21st century.
For the sponsors, the Japan Motor Industrial Federation, Inc. (JMIF), more importance has been attached to the satisfaction of visitors than the actual number of visitors who attend.
Reason for visiting the show
"I came to see a specific car"
From a questionnaire from the preceding show
Results of a questionnaire asking the reason for attendance given to visitors of the preceding motor show (October 1995) are as follows:
1. To see a specific car: 70%
2. To see state of the art technology: 19%
3. To enjoy the show: 16%
Among the overwhelming number of visitors who came to see a specific car, 65% answered they were considering the purchase of a new car. In short, 45% of visitors who came were thinking of buying a car.
Exhibition rules were modified to suit the needs of visitors
A satisfying show is said to have four characteristics:
1. Satisfying content
2. An abundance of information
3. An enjoyable atmosphere
4. Carefully thought out services
JMIF had improved exhibition rules to meet the needs and desires of visitors.
1. Combined exhibits of passenger and commercial vehicles by manufacturers
Two characteristics of the Tokyo Motor Show are:
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Main hall organized by manufaturers' booths
a. It has the world's largest attendance (1.52 million in 1995, followed by the Paris show in 1996 with 1.08 million)
b. The show is comprised of passenger and commercial vehicles, motorcycles, special purpose vehicles and parts. Other major shows exhibit passenger and commercial vehicles separately.
Unfortunately, exhibition space is more limited than other major shows. Yearly, requests for expansion of exhibition space were made, particularly from overseas manufactures. To satisfy these requests, commercial vehicle space was reduced 25% and motorcycle space 10% in cooperation with Japanese manufactures. As a result, independent booths for commercial vehicles became difficult and it was decided that each manufacturer would combine their passenger and commercial vehicle displays in one booth. This also allowed for more efficient use of space.
2. Exhibits on two floors approved
To supplement insufficient exhibition space and allow visitors to look at vehicles from a new angle, permission for exhibition on the second floor was applied for and granted by authorities for this show. Visitors can also look down on cars from the second floor giving the show a three-dimensional quality found in European and American motor shows.
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Booths allowed on the second floor for the first time
3. Exhibition height restrictions eased
To allow for more dynamic and free exhibitions, the zone where stands can be up to 6m in height was expanded from half to 2/3 of exhibition space.
4. Information dissemination left to manufacturer discretion
To ensure a sufficient amount of information was disseminated, the preparing of information materials was left to the discretion of the manufacturers.
5. Representation restrictions eased
Restrictions on representation were eased based on the assumption that participants would confine sound and movement to their booths and not interfere with adjacent booths.
Topics /21 October
New Exibition Halls Open in Makuhari City
List of newly opened facilities Floor area
Building area
Area of exhibition hall
North Hall
33,412m2
30,572m2
18,340m2
International
Exhibition Hall98,820m2
88,815m2
54,353m2
Event Hall
15,522m2
9,357m2
3,100m2
TOTAL
147,754m2
128,744m2
75,793m2
JAPAN MOTOR INDUSTRIAL FEDERATION, INC.